Contact us
We want to make it as easy as possible for you to get in touch with us.
Customer and brand enquiries
If your enquiry relates to one of Direct Line Group's brands, then please click on the related link below. This will direct you through the relevant website and contacts page.
Direct Line Group media enquiries
Direct Line Insurance Group plc is now owned by Aviva plc.
Our media team can only deal with media enquiries from journalists. We don’t have access to customer details.
If you are a journalist with a consumer media enquiry, email pressoffice@directlinegroup.co.uk
If you are a journalist with a corporate media enquiry, contact:
Andrew Reid
Financial Communications & Media Relations Director
+44 (0) 7800 694 276
andrew.reid@aviva.com
Sarah Swailes
Head of Financial Communications
+44 (0) 7800 694 859
sarah.swailes@aviva.com
Investor queries
Following the completion of the acquisition of Direct Line Insurance Group plc by Aviva plc, please contact the Investor Relations team at IR@aviva.com. Or for further details visit the aviva.com shareholder and investor contacts pages.
HR screening and reference requests
If you are carrying out a pre-employment screening or looking for a reference for a candidate who has listed a period of employment with Direct Line Group please email HR.Services@directlinegroup.co.uk.
Supplying goods and services
Companies with an interest in supplying goods and services to Direct Line Group should email us at Procurement.Support@directlinegroup.co.uk.
Further details and terms and conditions are available on our Supplying Goods and Services page: https://www.directlinegroup.co.uk/en/site-services/supplying-goods-and-services.html
Website enquiries
For any queries relating to the website please email pressoffice@directlinegroup.co.uk