Direct line partners with doctor care anywhere

4 min read
  • Direct Line Life Insurance launches partnership with Doctor Care Anywhere
  • Doctor Care Anywhere provides phone and video consultations with GPs
  • Direct Line Life Insurance policyholders will be offered the option of a year’s access to the service when taking out a new policy, at no extra cost
     

Today, Direct Line Life Insurance launches a new partnership with digital healthcare provider Doctor Care Anywhere. The partnership will give new customers access to virtual consultations with UK qualified, BMA approved GPs1.

Doctor Care Anywhere provides GP appointments over the phone or via video-call between 8AM and 10PM, 7 days a week, 365 days a year. The service provides customers with a more convenient way to access a GP and at a time and place that works for them. As well as encouraging customers to address their health concerns, it also plays a part in relieving pressure on the NHS, allowing non-emergency patients to access care in other ways.

Founded in 2013, the patient-centric online service is doctor-founded and has over 150,000 members. GPs can provide advice, issue prescriptions and refer patients for further private treatment. In addition, doctors can write a fit note (sick note/medical certificate) for patients who are unwell and unable to go to work. The platform also hosts a health tracker which allows patients to monitor their symptoms and medication, keep track of lifestyle changes and create/ export health reports to share with their doctor.

When taking out a new policy, Direct Line Life Insurance customers will be offered a choice of a year’s access to the service for up to four people, or an e-voucher for leading retailers Marks & Spencer or Amazon.

Tony Graff, CEO at Doctor Care Anywhere, said: “We believe passionately in providing an exceptional healthcare service and delivering this in a way that is truly valued by our patients. We are pleased to have the opportunity to work closely with Direct Line Life Insurance and offer our services that are both convenient to access and available when the patient needs it.”

Trevor Bush, Head of Direct Line Life Insurance, commented: “We are delighted to be able to offer our customers access to this new partnership with Doctor Care Anywhere. In the event of non-urgent medical enquiries, customers can consult a trustworthy source quickly and easily. Policyholders and their families can benefit from both increased convenience, avoiding potential long waits for a consultation, and peace of mind after receiving expert advice.
 

People in emergency medical situations should however always go to the hospital or phone 999.” 
 

For more information on the offering, please visit: www.directline.com/life-cover
 

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Notes to Editors

1

  • The Doctor Care Anywhere promotion is only available to customers who take out a Direct Line Term Life Insurance policy between 15th January 2018 and 30th June 2018. Direct Line Life Insurance is provided by Legal & General.
  • Doctor Care Anywhere access is available for four people per policy and valid for 12 months from activation date.
  • After selecting Doctor Care Anywhere you will be presented with a confirmation page and instructions on how to redeem the offer.
  • Towards the end of your trial period, you will be contacted by Doctor Care Anywhere who will offer you the opportunity to continue with their service after the trial period for a fee. It will be your choice as to whether you take up that offer from Doctor Care Anywhere.
  • This promotion is managed by MLP, The Stables, Home Farm, Mere, Knutsford, Cheshire WA16 OPX on behalf of Legal& General.
     

For further information please contact:

Claire Jarrett

Media Relations Executive

Direct Line Group

Tel: 01651 832 411

Email: claire.jarrett@directlinegroup.co.uk
 

Katie Ormrod

Citigate Dewe Rogerson

Tel: 0207 282 1023

Email: katie.ormrod@citigatedewerogerson.com
 

Direct Line

Started in 1985, Direct Line became the first UK insurance company to use the telephone as its main channel of communication. It provides motor, home, travel, pet and life insurance cover direct to customers by phone or on-line.

Direct Line life insurance policies are underwritten by Legal & General, registered office: One Coleman Street, London EC2R 5AA. Legal & General Assurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 117659. You can check the FCA register at www.fca.org.uk/register or call the FCA on 0800 111 6768. Legal & General will introduce customers who select the Funeral Benefit Option to Dignity Funeral Services, who are members of the National Association of Funeral Directors.

Customers can find out more about Direct Line products or get a quote by calling 0800 145 5522 or visiting www.directline.com/life-cover